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Professional Service Firms

Focused workflow integration

Client intake and onboarding for a professional services firm

New clients send information in pieces across email threads, and your team keeps chasing the same documents. This replaces that with one guided intake portal — tailored to accountants, law firms, wedding planners, and any document-heavy practice.

This example is a focused integration because it improves one bounded task while the current business tools remain in place. Compare both solution types.

Before

New clients send incomplete information across email threads, and my team keeps chasing the same documents.

After

Clients follow one guided checklist while the team sees what is complete, missing, or blocked in a single workspace.

Client onboarding portal

The packet that has been waiting nineteen days

Sample data
Packets open3
Longest wait19 days
Manual reminders sent10

Onboarding progress

50%
Last reminder sent Monday at 9:14 AM

Check items off or send a sample reminder to see the workflow update.

Who this is for

Built for the way your industry actually works

Accounting, legal, consulting, insurance, property management, or another document-heavy service firm.

  • Accounting & bookkeepingcollect tax documents and engagement letters in order
  • Law firmsmatter-specific intake without the email chase
  • Wedding & event plannerscustom booking, contracts, and client portals in one place
  • Insurance agenciesgather applications and policy documents cleanly
  • Consulting & agenciesonboard new clients with a guided checklist
  • Property managementstandardize owner and tenant onboarding

How it runs

The workflow, end to end

Fits: Accounting, legal, consulting, insurance, property management, or another document-heavy service firm.

  1. A signed client or qualified prospect receives a secure intake link
  2. Conditional questions request only the information relevant to that client
  3. Uploads are checked, labeled, and attached to the correct matter or account
  4. Reminders continue until the packet is complete; the owner approves the handoff

Smallest useful first version: Start with one client type, its intake checklist, and the highest-volume document packet.

Under the hood

Technical approach and how success is measured

  • Authenticated client portal with role-based access
  • Structured forms, secure file storage, and per-client status records
  • Workflow engine for reminders, assignments, approvals, and deadlines
  • Optional AI extraction for document fields with confidence thresholds
  • Audit log and human verification before data reaches a system of record

Measured by: Time from agreement to complete intake · Number of manual reminder touches · Percent of packets complete on first review

Common Questions

Can it handle different intake steps for different client types?

Yes. Conditional questions request only what's relevant to that client, so a wedding client and a tax client each see the right checklist.

Is it secure enough for sensitive documents?

It uses an authenticated portal with role-based access, secure file storage, and an audit log before anything reaches your system of record.

Do you build custom software for wedding planners specifically?

Yes — booking, contracts, questionnaires, and a client portal can be tailored to how you run events, not forced into generic software.

Serving Orlando, Tampa Bay, and across Florida.